Shipping & Returns

DELIVERY
Within Australia
All orders will be dispatched within 1-3 business days via Australia Post.
Australia Post may take 2 - 7 business days to deliver depending on where you live.
If there is a delay with your order we will endeavour to advise you as soon as possible.
If you are not at home at the time of the delivery, Australia Post will redirect your order to your local Post Office.
A note will be left in your letter box to notify you that your order is awaiting pick up.

All parcels are registered and require a signature on receipt of goods.

Outside Australia
All orders will be dispatched within 1-3 business days via Australia Post Air Mail or Courier.
Delivery may take 3 - 14 business days depending on where you live and which service you choose.

* Express Courier International: reliable, able to track the parcel and fast
* STD International Air Mail:We are more than happy to send your order by air mail, however, please understand that as this is unregistered we cannot take any responsibility if the goods are lost or damaged in transit.

FREIGHT OPTIONS
Within Australia
Standard Registered+Signature (5 to 7 days)
Express (1 to 4 days)

Outside Australia
Air Mail (3 - 14 days)
Express International (3 - 7 days)

*All delivery times are estimates and Studio Mio cannot be held responsible for any delays caused by slow courier or postal services.


Postage can be calculated in my cart or before you finalise your order.

PAYMENT OPTIONS
Bank Deposit: Bank details will show up on screen after placing the order.
Paypal
Phone: We will send you an email when it is ready for shipping. Please give your credit card number over the phone.

RETURN & EXCHANGE POLICY
If for any reason you are unhappy with the items you received, they can be returned for an exchange or credit.
Item must be unused and returned in 7 days of purchase.

Refunds or credit notes will be issued for the following reasons only.
1) Faulty goods  2) Incorrect goods supplied  3) Damaged goods

Please note exchanges will be charged an additional delivery fee if the exchange is requested for any reason other than those specified above.