Orders Under $170 - Flat Rate (Standard) $10.00, Flat Rate (Express) $16
Orders Over $170 - Standard Free Shipping
*If the total weight exceeds 5kg, additional shipping costs may be charged.

USA, Canada - Flat Rate (Standard) $20, (Express) $35
New Zealand - Flat Rate (Standard) $15, (Express) $28
UK, European Union - Flat Rate (Standard) $23, (Express) $37
*If the total weight exceeds 5kg, additional shipping costs may be charged

Orders are processed within 1 - 3 business days (Both Standard & Express) however during a sale period, it might take up to 7 business days.
Estimated Delivery Time 1 - 5 business days.
"EXPRESS" does not mean next-day shipping. It refers to express shipping provided by the shipping companies.

Orders are processed within 1 - 3 business days (Both Standard & Express) however during a sale period, it might take up to 7 business days.
Estimated Delivery Time 5 - 25 business days depending on the destination.
"EXPRESS" does not mean next-day shipping. It refers to express shipping provided by the shipping companies.

Exchanges may be made if the customer changes their mind. Items must be unused and the request must be made within 14 days of purchase and the customer will bear the postage cost of return and reshipping.
We do not offer refunds/exchanges on patterns (hard copy or digital), gift cards and sale items.

Refunds will be issued for the following reasons only.
1) Faulty goods  2) Incorrect goods supplied  3) Damaged goods
We do not offer refunds/exchanges on patterns (hard copy or digital),
gift cards and sale items.